Shipping policy
After receiving your order confirmation email, all orders are processed within 2 to 4 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Shipping Terms - Taxes & Tariffs Outside Canada
SKAAstore international orders are shipped using Delivered at Place (DAP) terms, also called delivered duty unpaid (DDU). This means that SKAAstore is only responsible for shipping the product and that the customer is responsible for paying any import costs to the shipping carrier, such as duties, import taxes, or tariff fees upon delivery. Please consider your country's treatment of foreign-made electronics before ordering. If you have any questions about this policy, please reach out to support@skaastore.com
Death From Above/Below Shipping Rates and Estimates
Oversized speakers, including Death From Above and Death From Below, are available for worldwide shipping. We offer specialized baseline shipping rates alongside volume-adjusted scaling rates tailored to your region.
| Product | Destination | Estimated Delivery Time | Price (USD) |
|---|---|---|---|
| Death From Above (2-Pack) | Canada, United States (Mainland 48 States), Europe & China | 5-15 Business Days | $29.00 (+$26 for each additional unit) |
| Death From Above (2-Pack) | Oceania & East Asia | 10-30 Business Days | $59.00 per unit |
| Death From Above (2-Pack) | U.S. Remote States, Islands & Territories, Mexico, Central & South America | 10-30 Business Days | $135.00 per unit |
| Death From Below Mk2 | Canada, United States (Mainland 48 States), Europe & China | 5-15 Business Days | $39.00 (+$37 for each additional unit) |
| Death From Below Mk2 | Oceania & East Asia | 10-30 Business Days | $75.00 per unit |
| Death From Below Mk2 | U.S. Remote States, Islands & Territories, Mexico, Central & South America | 10-30 Business Days | $165.00 per unit |
Soundboks Shipping Rates and Estimates
Soundboks Products are able to be shipped to Canadian addresses only at this time. We offer a flat rate for each product to all Canadian recipients.
| Product | Destination | Estimated Delivery Time | Price (CAD) |
|---|---|---|---|
| BATTERYBOKS | Canada Only | 5-10 Business Days | $20.00 per unit |
| SOUNDBOKS Go | Canada Only | 5-10 Business Days | $65.00 per unit |
| SOUNDBOKS (Gen. 3 & 4) | Canada Only | 5-10 Business Days | $125.00 per unit |
Wet Sounds Portable (WS-L) Shipping Rates and Estimates
Wet Sounds Portable (WS-L) speakers are available for worldwide shipping. We offer specialized baseline shipping rates alongside volume-adjusted scaling rates tailored to your region.
| Product | Destination | Estimated Delivery Time | Price (USD) |
|---|---|---|---|
| Wet Sounds Portable | Canada | 5-15 Business Days | $29.00 (+$26 for each additional unit) |
| Wet Sounds Portable | United States (Mainland 48 States) | 10-30 Business Days | $39.00 (+$37 for each additional unit) |
| Wet Sounds Portable | Europe | 10-30 Business Days | $75.00 per unit |
| Wet Sounds Portable | Asia & Oceania | 10-30 Business Days | $110.00 per unit |
| Wet Sounds Portable | U.S. Remote States, Islands & Territories, Mexico, Central & South America | 10-30 Business Days | $115.00 per unit |
North American Shipping Rates and Estimates
Free Ground Shipping is available for North American orders exceeding $300 USD. This does not include orders that contain Death From Above, Death From Below or Soundboks speakers.
| Shipping option | Order Total (USD) | Price (USD) |
|---|---|---|
| 10+ Business Days | Less than $300.00 | $20.00 |
| 10+ Business Days | More than $300.00 | FREE |
| 4-5 Business Days | Any total | $35.00 |
Local Pickup - Edmonton, Alberta
You can skip the shipping fees with free local pickup at our offices in Edmonton, Alberta. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10 AM to 4 PM, Monday to Friday. Please have your order confirmation email with you when you come.
International Shipping
Free Ground Shipping is available for most worldwide orders exceeding $300 USD. This does not include orders that contain Death From Above, Death From Below or Soundboks speakers.
Please note, at this time we do not offer Free Shipping to Hawaii, Alaska, Oceania, Singapore or Thailand.
| Shipping option | Order Total (USD) | Price (USD) |
|---|---|---|
| 20-60 Business Days | More than $300.00 | FREE |
| 4-7 Business Days | Any total | $50.00 / $80.00 for some locations |
Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country. SKAA Store is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Shipping Damage
If your order arrives damaged, please email us as soon as possible at support@skaa.com with your order number and a photo of the item’s condition.
If you have any further questions, please don't hesitate to contact us at support@skaa.com